Privacy Policy

We collect information you provide directly to us when you create an account, place an order, subscribe to our newsletter, or contact our support team. This includes your name, email address, shipping address, billing address, and phone number. We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages viewed, and the time and date of your visit.

We use the information we collect to process and fulfill your orders, communicate with you about your purchases, send you order confirmations and shipping notifications, provide customer support, prevent fraud and abuse, personalize your shopping experience, and send you marketing emails (only if you have opted in). We may also use aggregated, non-identifiable data for analytics and business improvement purposes.

We do not sell, trade, or rent your personal information to third parties. We share information only with trusted partners who help us operate our business: printing and fulfillment partners who produce and ship your orders, payment processors who handle transactions securely, shipping carriers who deliver your packages, and service providers who host our website or provide analytics tools. All partners are bound by confidentiality obligations and data protection agreements.

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and serve relevant advertisements. You can control cookies through your browser settings, but disabling them may affect certain features of our website. Essential cookies are necessary for the site to function properly, while analytics and marketing cookies are optional.

Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your data, opt out of marketing communications, and request a copy of your data in a portable format. To exercise any of these rights, please contact us at privacy@printertee.com. We will respond to your request within 30 days.

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmissions, secure payment processing through PCI-compliant providers, regular security audits, restricted access to personal data on a need-to-know basis, and secure data storage with encryption at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide our services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years for tax and legal compliance. You may request deletion of your account and associated data at any time, subject to our legal retention obligations.

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information and terminate the account if applicable.